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Clients

2012 Innovation Award Winners

Serena's unique approach to ALM and Process Management delivers solutions that power confidence and process improvement for more than 2,500 active enterprise customers, encompassing almost one million users worldwide.

Aerospace & Defense | Automotive | Banking, Finance & Insurance | Business Services | Communications & Media | Consulting | Energy & Chemicals | Entertainment | Food & Beverage | Government | Life Sciences & Healthcare | Manufacturing | Non-Profit, Education & Public Sector | Retail | Travel & Transportation

   

Aerospace & Defense

  • Advanced Acoustic Concepts (pdf)
  • AgustaWestland (pdf)
  • Applied Signal Technology, Inc.
  • Air Force Research Laboratory
  • Air Force Weather Agency / Offutt AFB
  • Airbus Deutschland GmbH
  • BAE SYSTEMS plc
  • Bell Helicopter Textron
  • Bell Helicopter Textron Canada
  • Boeing Company
  • Bombardier Inc.
  • European Space Agency (pdf)
  • Federal Aviation Administration
  • GE Aircraft Engines
  • General Dynamics
  • Honeywell Sensing & Control
  • Jet Propulsion Labratory
  • Lockheed Martin Corporation
  • Ministry Of Defense
  • NASA Marshall Space Flight Center
  • NEC Corporation
  • Northrop Grumman Systems Corporation
  • Raytheon Missile Systems
  • Saab AB
  • SPAWAR ITC (pdf)
  • United Space Alliance
  • US Naval Research Lab
  • US Navy Naval Education and Training Command
  • US Navy Naval Education and Training Professional Development

Automotive

  • American Honda Motors Co., Inc.
  • Ford Motor Company
  • Johnson Controls, Inc.
  • Kawasaki Motors Corp., USA
  • Land Rover
  • Lear Corporation

Banking, Finance & Insurance

  • Accident Fund Insurance Company of America
  • Aetna Life Insurance Company
  • AIG (American International Group)
  • Barclays Bank Plc
  • California Casualty Management Company
  • Capital One Financial Corporation
  • Charles Schwab & Co Inc
  • Chase Manhattan Bank Access Services
  • Chicago Mercantile Exchange
  • CIGNA Corporation
  • Credit Suisse
  • Credit Suisse Asset Management LLC
  • Deutsche Bank AG
  • Fannie Mae
  • Farmers Group Inc
  • Fidelity Investments
  • Fidelity Investments Ltd
  • First Data Corporation
  • Franklin Templeton
  • Franklin Templeton Investments
  • GBST (pdf)
  • GE Capital European Equipment Finance
  • GEICO
  • GMAC Mortgage Corporation
  • Harvard Risk Management
  • Janus Capital Group Inc
  • JP Morgan Chase & Co.
  • JP Morgan Chase & Co.
  • Kutxa-Vital Banco (pdf)
  • Manulife Financial Corporation
  • March of Dimes
  • Maritime Life Assurance Co
  • Marsh International Ltd.
  • Massachusetts Mutual Life Insurance Company
  • Nationwide Mutual Insurance (pdf)
  • NYSE Euronext
  • OppenheimerFunds, Inc.
  • Putnam Investments
  • T. Rowe Price Investments
  • Thomson/Reuters (pdf)
  • The McGraw-Hill Companies
  • UBS Financial Services Inc.(pdf)
  • US Department of Treasury - Financial Management Service (FMS)
  • Washington Mutual Bank
  • Zenith Insurance Company
  • ZURICH Espagna CIA
  • American Family Life Insurance Company
  • Morgan Stanley Capital International S.A.

Business Services

  • ADT Security Services, Inc.
  • Agilent Technologies Japan, Ltd.
  • American Management Association
  • Bechtel Corporation
  • Bloomberg L.P.
  • Borland Software Corporation
  • Chicago Tribune Press Service Inc.
  • Compaq Computer GmbH
  • Computer Sciences Corporation
  • Compuware Limited
  • Concentra Health Services
  • Dynamics Research Corporation
  • Early Warning Services, LLC
  • EDS Electronic
  • Equifax Credit Information Services
  • ESA European Space Agency
  • Experian Information Solutions Inc.
  • Federated Systems Group
  • Fedex-Kinkos
  • Fujitsu Business Communication Systems
  • General Instrument
  • General Motors - OnSTAR Corp
  • Honeywell International Inc.
  • IBM Global Services
  • Imaginet
  • Information Management Consultants
  • Inspire Works Inc
  • Insurance Bureau of Canada
  • IntelliQuest
  • International Financial Data Services IFDS
  • ISG (pdf)
  • Kellogg Management Services Limited
  • LexisNexis Interface Software
  • MasterCard Worldwide
  • National Processing, Inc.
  • National Savings & Investments
  • NEC Network and Sensor Systems, Ltd
  • NetIQ Corporation
  • Nippon Securities Technology Company Limited
  • Olympus Integrated Technologies America, Inc.
  • Open Solutions-Bisys
  • Oracle Corporation
  • Parametric Technology Corporation
  • Patterson AFB
  • Plateau Systems, Ltd.
  • PurchaseSoft, Inc.
  • Pyramid Systems, Inc.
  • Quest Software, Inc.
  • R2 Technology, Inc.
  • Radian International Software
  • Raytheon Electronic Systems
  • Robert Half International Inc
  • Saber Software
  • Sage Software, Inc.
  • SAIC, Inc.
  • SBC Communications Inc.
  • Science Applications International Corporation
  • Seaworthy Systems, Inc
  • Service & Systems Solutions Ltd
  • Siemens IT Solutions and Services
  • Smart Time Software
  • Societa Italiana Avionica S.I.A. S.P.A.
  • SoftLanding Europe Plc
  • Spawar Systems Center
  • Staffordshire Building Society
  • Star Computer Group plc
  • StarHub Ltd
  • StorageNetworks, Inc.
  • Sun Life Financial Inc.
  • SunGard Trading and Risk Systems
  • Symantec Corp
  • Syntellect, Inc.
  • T&D Information System Limited
  • Techtonik Ltd.
  • Telecheck Services Inc.
  • Texas Instruments Incorporated
  • The Dun & Bradstreet Corporation
  • The McGraw-Hill Companies
  • 360 Commerce
  • Thomson Reuters America Inc (pdf)
  • Toshiba Embedded Software (India) Pvt Ltd
  • TransUnion LLC
  • TRW
  • Visa International Service Association

Communications & Media

  • A T & T Corp
  • Alcatel Lucent
  • Alcatel-Lucent Technologies
  • ALLTEL Corporation
  • America Online, Inc.
  • Associated Press
  • AT&T - Chicago
  • BellSouth Services
  • Cablevision Systems Corporation
  • Cingular Wireless LLC
  • ESPN, Inc.
  • France Telecom SA
  • General Dynamics Corporation
  • Honeywell
  • HP Snapfish
  • IL75/ Motorola, Inc.
  • Intel Communications Europe
  • Level 3 Communications, Inc.
  • LookSmart
  • Motorola Communications & Electronics, Inc.
  • Nextel Partners, Inc.
  • Panasonic Communications & Systems
  • Qwest Corporation
  • Qwest Goverment Services
  • Raindance Communications, Inc.
  • Rockwell Automation
  • Salesforce.Com, Inc.
  • Scientific-Atlanta Inc.
  • T-Mobile International UK Limited
  • T-Mobile USA, Inc.
  • The Weather Channel Companies
  • Verizon
  • Verizon Communications (HI)
  • Verizon Wireless
  • Virgin Mobile
  • Vodafone Limited
  • Yellow Pages Group
  • Morgan Stanley Capital International S.A.

Consulting

  • AC Nielsen
  • Accenture West
  • Acxiom Corporation
  • Booz Allen Hamilton Inc.
  • CACI Information Services
  • California State Lottery
  • Capgemini Central
  • Caremark Rx, Inc.
  • Citrix Application Networking LLC
  • Computer Sciences Corporation
  • Daewoo Information System
  • Deloitte & Touche LLP
  • Deloitte Consulting, LLP
  • Delta Environmental Consultants, Inc.
  • Employease, Inc.
  • Ernst & Young, L.L.P.
  • Gartner, Inc.
  • IBM Global Services
  • Ingersoll-Rand Company Limited
  • KPMG
  • Renault
  • Wachovia Corporation

Energy & Chemicals

  • 3M Canada Inc
  • Access Business Group, LLC
  • Bayer Corporation
  • Bristol-Myers Squibb Company
  • Chevron Corporation
  • Dow Chemical Company Limited
  • Duke Energy Corporation
  • Ecolab, Inc
  • Eli Lilly & Company
  • Environment Agency
  • Exxonmobile
  • Fuji Foto Film BV
  • GE Healthcare
  • GE Plastics
  • GlaxoSmithKline Biologicals
  • Mobil Oil Canada
  • Monsanto Company
  • Northeast Utilities
  • Nova Biomedical Corporation
  • Ortho-McNeil Pharmaceutical, Inc.
  • Powergen
  • Schlumberger
  • Shell Canada Limited
  • The Clorox Company
  • Unilever Home & Personal USA
  • Univar USA Inc<./li>

Entertainment

  • Bally Gaming's Systems
  • Bella Pictures
  • Disneyland International
  • MGM Mirage
  • Paramount Pictures Corp
  • PGA Professional Golfers Association of America
  • Sega Gaming Technology, Inc.
  • Technicolor Inc.
  • Ticketmaster

Food & Beverage

  • A Food Processing & Distribution Company (pdf)
  • Anheuser-Busch Companies, Inc
  • Applebees International, I.T.G.
  • Associated Food Stores, Inc
  • Campbell Soup Company
  • Cargill, Incorporated
  • Coca-Cola Femsa
  • Dairy Farmers of America Inc
  • Del Monte Fresh Produce
  • E. & J. Gallo Winery
  • Frito-Lay, Inc.
  • General Mills, Inc.
  • Gordon Foods
  • Hormel Foods Corporation
  • Jack In The Box Inc
  • Kellogg Company
  • Knorr Bremse Hungary
  • Kraft Foods UK Ltd
  • Malt-O-Meal Company
  • Nabisco
  • Nash Finch Company
  • Nestle Foods Corp.
  • Outback Steakhouse Inc
  • PepsiCo, Inc.
  • Philip Morris USA
  • RJ Reynolds Tobacco Company
  • Robert Mondavi Winery
  • Sodexho, Inc.
  • The Coca-Cola Company
  • The J M Smucker Company
  • The Pepsi Bottling Group Inc
  • The Procter & Gamble Company
  • Tyson Foods, Inc.

Government

  • American Embassy Bangkok
  • Army Enterprise Integration Oversight Office
  • Bureau of Alcohol, Tobacco, Firearms & Explosives (AFT)
  • Bureau of Economic Analysis
  • Bureau of Labor Statistics (BLS)
  • Bureau of Land Management
  • California Public Employees' Retirement Systems (CalPERS)
  • Canadian Space Agency
  • Centers For Disease Control & Prevention (HHS-CDC)
  • Easipass
  • Federal Bureau of Investigation (FBI)
  • Federal Retirement Thrift Investment Board (FRTIB)
  • Federal Trade Commission
  • New York City Office of the Comptroller
  • Pearson Government Solutions, Inc.
  • San Diego County Employees Retirement Association (SDCERA)
  • State of California Department of Insurance (CDI)
  • State of California Employment Development Department (EDD)
  • State of California Franchise Tax Board (FTB)
  • State of Maine
  • State of Maryland
  • Texas Dept - Department of Agriculture
  • US Army Corps of Engineers
  • US Army National Guard
  • US Coast Guard
  • US Coast Guard - Finance Center
  • US Customs and Border Protection HQ
  • Department of State
  • US Department of Treasury (HQ)
  • US Forest Service (pdf)
  • US Postal Service (USPS)

Life Sciences & Healthcare

  • Abbott Laboratories HQ
  • Agilent Technologies, Inc.
  • Allergan, Inc.
  • Applied Biosystems Group
  • Blue Cross & Blue Shield Association
  • Centura Health Corporation
  • CVS Caremark
  • Ge Medical Systems Information Technologie
  • Health Systems Management
  • Health Trio
  • Johnson & Johnson
  • Kaiser Foundation Health Plan
  • Nestle Purina PetCare Company
  • Orchid Biosciences Europe Ltd
  • Paramount Healthcare (pdf)
  • Premera Blue Cross (pdf)
  • Tyco Healthcare Group L P
  • United Health Care
  • Vision Service Plan
  • Visiting Nurse Service of New York
  • Webmd Health Corp.
  • Wellpoint, Inc

Manufacturing

  • Agilent Technologies, Inc.
  • Baltimore Aircoil Company (pdf)
  • Bechtel Group, Inc. (HQ)
  • BF Goodrich
  • CareerPath.com
  • Caterpillar Inc.
  • Chicago Bridge & Iron Company (IL)
  • Dell Inc.
  • EDS Rolls Royce
  • FEI Company
  • Franklin Covey Co.
  • Franklin Electronic Publishers Inc
  • Frontline Ltd.
  • Fruit of the Loom
  • Fuji Electric Advanced Technology Company Limited
  • Fujitsu Services Ltd.
  • Gates Corporation
  • GE Consumer and Industrial Systems
  • Hewlett Packard
  • Honeywell Control Systems Ltd
  • Intel Corp
  • ITT Industries, Inc.
  • Johnson Controls, Inc.
  • Kimberly-Clark Corporation
  • Las Vegas Gaming, Inc.
  • Leapfrog
  • Levi Strauss & Co
  • Lexmark
  • Marquardt GmbH
  • Marvell Semiconductor
  • Maytag Corporation
  • Michelin Tire
  • Mitsubishi Electric Corporation
  • Motorola, Inc.
  • NIPPON SEIKI Company Limited
  • Philips Electronics UK Ltd
  • Philips Ultrasound, Inc
  • Pitney Bowes Ltd
  • Pulte Homes, Inc.
  • Rand McNally Company
  • Readers Digest Association, Inc.
  • Reebok International Ltd.
  • Rockwell International / CSD
  • Saab Systems AB
  • Samsung SDI
  • Sony Electronics, Inc.
  • Tech Data Corporation
  • The Sherwin-Williams Company
  • Timex Corporation
  • Western Digital Corporation
  • Westinghouse Rail Systems
  • Weyerhaeuser Company
  • Whirlpool Corporation
  • WMS Gaming - Systems Division (pdf)
  • Xerox Corporation
  • Xiring

Non-Profit, Education & Public Sector

  • Duke University
  • Scottish University of Industry
  • Baltimore City Public School Systems
  • Boy Scouts of America
  • Brigham Young University
  • Colorado University
  • Dublin Institute of Technology
  • Harvard University
  • Loyola University of Chicago - Medical Center
  • Maritime Life Assurance Ltd
  • Massachusetts Institute of Technology
  • Princeton University
  • Purdue University
  • Rutgers University
  • Software Engineering Institute
  • Stanford University
  • World Vision
  • World Vision International, Inc.
  • Young Life
  • Xiring

Retail

  • 1-800-FLOWERS.COM, Inc.
  • Ace Hardware Corporation
  • American Eagle Outfitters, Inc.
  • American Girl
  • American Suzuki Motor Corporation
  • Best Buy Company, Inc.
  • Disney Consumer Products
  • GSI Commerce
  • IKEA North American Services
  • Ingram Micro Inc.
  • Kmart Corporation
  • MasterCard Incorporated
  • MICROS (pdf)
  • Neiman Marcus Group Inc
  • Nordstrom, Inc.
  • Nu Skin Enterprises, Inc.
  • OfficeMax
  • Safeway
  • Sotheby's Inc.
  • Starbucks Corporation
  • Trader Joe's
  • Xiring

Travel & Transportation

  • Alaska Airlines, Inc.
  • American Express Travel Related Services Inc.
  • Amtrak
  • Burlington Northern Santa Fe
  • Choice Hotels International, Inc.
  • Federal Express Corporation
  • FedEx Corporation
  • Marriott Vacation Club International
  • Raytheon Electric Systems
  • Raytheon IIS
  • San Diego International Airport
  • The Hertz Corporation
  • United Air Lines, Inc
  • United Parcel Service of America Inc
  • United Parcel Service, Inc.