Serena Services

Easy and effective ways to support, maintain, and grow your solutions

Award-Winning Support

Take advantage of our award-winning support experts online, via the telephone, or through our global support website with 24x7 access to a community of experts, product updates, and resources. Or for urgent issues, find a list of our Support contacts on our Support Contact Information page. Learn more about our Award-Winning Support. For existing customers, Support can be contacted via the Serena Software Support Website.

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Extensive Product Training and Education

Unleash the power of your Serena investment through extensive training sessions and education courses and benefit from our expert instructors, an extensive curriculum, and proven processes. You’ll gain valuable insights, suggested best practices, and resourceful tips so you can get the most from your investment in Serena products and solutions.

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Expert Professional Services

Maximize your investment in Serena products with our Professional Services consultants who can provide you with a cost-effective and efficient way to augment your business's talent and capabilities.

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Collaborative Community Forums

Join the Serena Community Forum and voice your ideas, hear from others who have similar experiences, and ask questions of other Serena users. Become part of the Serena community and share your expertise, ideas, questions, and comments!

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