Serena Service Manager

PEOPLE + PROCESS | Perfectly in sync.

See It In Action

Serena Service Manager is a complete ITSM solution that helps funnel, prioritize, track and fulfill requests for IT services. See it in action – in under 2 minutes – or watch these additional short videos to learn about the powerful things Serena Service Manager can do for your organization.

ServiceCatalog Browsing the Service Catalog

ServiceRequest Entering a Service Request

Answers Solutions Searching for Answers & Solutions

Viewing Knowledge Alerts Viewing Knowledge Alerts

Branding the Request Center Branding the Request Center

Adding Services Publishing Services to the Catalog

Submitting an Incident Report Submitting an Incident Report

Checking Request Status Checking Request Status

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