Serena Service Manager

PEOPLE + PROCESS | Perfectly in sync.

Pricing

Deployment flexibility reduces TCO

We’ve designed pricing and packaging to meet our customers’ needs. Serena Service Manager is available for deployment on premises, via the Cloud, or through a hybrid model that is tailored to leverage your existing ITSM investments. Unlike other ITSM solutions, the rich capabilities delivered through Serena Service Manager are exactly the same in any deployment model: on-premises, on-demand (SaaS) or a hybrid of the two. All the available deployment models offer simple, low pricing and rapid time to value.

On-Demand

With Serena Service Manager on demand, you gain full functionality and adaptability, a service-level agreement, and simple pricing that starts at US$89/ user/ month.

On-Premises

With Serena Service Manager installed on-premises, you gain simple seat pricing and maximum control over your implementation without sacrificing rapid time to value.

Hybrid

For companies that want to leverage their existing ITSM investments in conjunction with Serena Service Manager, this approach works well. Use Serena Service Manager in the cloud and connect with your solutions on premises – you gain the benefits of a SaaS implementation while leveraging your existing assets.


Need more pricing information? Contact us now.

 

 

Learn More

Ovum Analyst Report
Why Serena Service Manager Should Make ITSM Shortlists

ITSM Evaluator’s Checklist
A handy, easy-to-customize RFI template for comparing ITSM solutions


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