Serena Release Manager

Automate Your Release Process for Speed and Control

Top 10 Reasons to Choose Serena

Serena Release Manager offers a unique approach to orchestrating release management that maximizes an organization's business agility while optimizing its current investments in processes, technologies, and platforms. With Serena Release Manager helping to create a single, proven path to production, businesses can deploy more applications faster and with greater consistency and auditability.

When evaluating a solution for deployment automation and release management, consider these key factors that differentiate Serena from other vendors.

 


 

Release-Type Dependent Processes
Serena Release Manager offers adaptable processes based on release type, or the desired level of continuous delivery support. You can define your level of process control and automation for both waterfall and agile-type deployment methodologies.

Why this is important:

  • Increase release speed, with the necessary controls in place
  • Establish different control levels by release type (e.g., major, minor, emergency)
  • Implement the right process for the right situation, thus optimizing people-related costs

 


 

Application Release Coordination
Coordinate enterprise-scale application releases across distributed organizations and environments. With Serena Release Manager, you can orchestrate multiple teams, their activities and the environments they use for release management.

Why this is important:

  • Simplify the management of large enterprise releases
  • Provides a repeatable, reliable and predictable release management process
  • Capture subject matter expertise (SME) knowledge and increase Enterprise IQ

 


 

Actionable Insight
Serena Release Manager comes equipped with a dashboard of Key Performance Indicators (KPIs) and nearly 50 out-of-the-box reports, allowing you the necessary insight to help make impactful business decisions based on accurate information

Why this is important:

  • Configurable reports and dashboards provide complete visibility to all stakeholders
  • Pinpoint deployment issues and remediate problems faster
  • Single version of the truth ensures everyone is on the same page

 


 

Find Experts And Foster Collaboration With Social IT Capabilities
Let your users choose avatars, present working group information and areas of expertise alongside their contact information within forms. Foster collaboration and instantaneous access to experts by providing your users with a ranked list of individuals that have worked on similar items in the past.

Why this is important:

  • Social views enable collaboration with release teams and other users on release trains, application releases or any other item or task
  • Instantaneous access to the people on the release or development teams as well as those who are likely to have the expertise to help resolve any issue
  • Avatars or icons that represent these users are visible on every screen that the you interact with, enabling real-time collaboration and sharing of expertise

 


 

Seamlessly Connect to Your Existing Infrastructure
Leverage your existing infrastructure and gather information from disparate sources and present it to your users in real-time, using Web services and REST based APIs. You can integrate with systems within and outside of your organization – right from your release management process.

Why this is important:

  • Ensure application release processes are not an island of technology, but part of a release management lifecycle
  • Reduce cost by leveraging existing technologies
  • Lower adoption risk by enabling gradual tool migration with minimal disruption to the business

 


 

Complete Release Audit Support
Full audit and compliance support providing complete traceability and separation of duties. Flexible process enforcement for situational approvals allows just enough governance.

Why this is important:

  • Reduce time and cost to prepare for audits
  • Mitigate risk of financial impact due to failed audit
  • Avoid possible business shutdown due to failed audit

 


 

Faster Time to Value
Serena Release Manager comes with over 50 out-of-the-box reports, and predefined reusable templates for environment definitions, turnover requests, approval process, runbooks and more.

Why this is important:

  • Accelerate your implementation, and save time along the way
  • Lower your release management technology adoption risk
  • Shared knowledge, captured in templates, will increase the ability of your team to mature and improve over time

 


 

Built on a Customer-Proven Process Platform
Serena Business Manager (SBM) is the foundation upon which we build Serena Release Manager. SBM is used by over 1,500 companies globally for iT Process Automation

Why this is important:

  • The process platform is proven technology used daily by over 1,500 companies for over 10 years
  • It contains a scalable architecture that accommodates teams to enterprise-level implementation
  • You will have lower ongoing administrative costs than other solutions provide

 


 

Award Winning Customer Support
Serena Software has won the prestigious Omega award for its global support the past seven consecutive years. We offer global, follow-the-sun support for one price – versus our competitors who offer an escalating tier of support that costs more money just to speak with someone outside of their normal 8 a.m. – 4 p.m work hours.

Why this is important:

  • You will have coverage and support availability when most of your releases take place during the weekend and off hours
  • You will receive support faster with lower problem resolution times
  • You can give us a “heads up” and we’ll be sure to have support staff on standby, and ready to help – at no additional charge

 


 

Experience and Expertise
For over 30 years, Serena Software has focused on IT process improvement and over the last decade has become a leading innovator of release management solutions for large enterprises. Serena Software provides Orchestrated IT solutions to the Global 2000. Serena’s core purpose is to advance the business value of IT. Our 2,500 active enterprise customers, have made Serena the largest independent Application Lifecycle Management (ALM) vendor and the only one that orchestrates DevOps, the processes that bring together application development and operations.

Why this is important:

  • Enterprise class software vendor
  • Global support and sales footprint
  • Complementary portfolio of solutions

 

 

 

Learn More

CIC Vendor Spotlight
Creative Intellect Consulting (CIC) – Bola Rotibi

Solution Brief
Serena Release Manager

White Paper
Best Practices for Release Management

IDC White Paper
Driving Business Agility with Effective Release Management