The CIO of a large insurance brokerage
learns in a boardroom meeting that his
company is in deep trouble. The CEO
challenges the execs to find a solution
– quickly. Can they do it?
Escalation routings have to be changed
quickly to hit the plan, a move that can
be expected to cost a king's ransom.
Then the dashboard brings bad news
to Michelle who informs Doug at an
Release planning comes to the fore,
with DevOps using a live Release
to get everybody on the
Meanwhile, new features get
Can they be accommodated
"How do we prove that to Brad?"
becomes the key question as the
Millennium Project enters crunch time.
Larger issues also loom: the fate of
the Company and the viability of an
important personal trip for Doug and
D-Day arrives and everything
needs to fall into place.
Doug and the team use their
release management and request
center systems to make sure
they achieve a successful launch.
Bells ring and boardroom accolades
get handed out, but then a
surprising turn of events leaves
Doug pondering his future.
Doug joined Qlarius Corporation one year ago as their fifth CIO in six years. His challenge is to help Qlarius use IT as a competitive weapon in the nationwide insurance brokerage market. Read more about Doug