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Press Release

Serena Software to Host Free Webinar with Forrester on Improving DevOps Collaboration

  • Attendees of November 17 “Six Steps to Make DevOps Work” Webinar to Learn How Application Development and IT Operations Teams Can Improve Collaboration
  • First Two in Three Part Webinar Series with Forrester Now Available On-Demand

REDWOOD CITY, Calif. - Nov 9, 2011 - Serena Software, the leader in orchestrated application delivery, IT and business processes, today announced an upcoming webinar with Forrester analyst Glenn O’Donnell who will discuss why Application Development and IT Operations team integration is necessary for internal IT survival and how to make DevOps work. According to O’Donnell, getting DevOps right will address many of the issues enterprises consistently have with IT, such as applications failing to meet both functional and nonfunctional requirements, delivery delays, increased costs and an inflexibility to change. O’Donnell will also explain in-depth the six steps needed to improve collaboration between development and operations.

This webinar will conclude the three-part webinar series with Forrester. A replay of the previous webinars, “8 Game-Changing Ways to Orchestrate Dev and Ops.” and “Transforming IT with Process-Based ITSM”, are available on-demand on the Serena website.

Event Details
What: “Six Steps to Make DevOps Work” webinar
When: Thursday, Nov. 17, 2011 at 8:00 a.m. PT/11:00 a.m. ET/4:00 p.m. UK/5:00 p.m. CET; note: a replay of the webinar will be available following the live broadcast
Who: Glenn O’Donnell, senior analyst at Forrester Research
For more information and registration:
http://info.serena.com/ALM_REL_Webcast_ForresterGlennODonnellNov142011_LP.html

On September 27, 2011, Serena unveiled Serena Service Manager, a new solution designed to help IT organizations “close the gap” between application development and IT operations. Unlike legacy ITSM tools that are form and data driven, Serena Service Manager provides the industry with an easily configurable and flexible process-based approach to delivering IT services, along with a unified service portal and integrated service management dashboard.

Helpful Links
•    Serena Software
•    Serena Blog
•    Webcast Series: Orchestrating Dev and Ops
•    Serena Service Manager Solution
•    Serena Service Manager Slideshare Presentation

Tweet this: Serena Software to Host #Free #AppDev and #IT Operations #Webinar with #Forrester on November 17 http://bit.ly/rAg0CH

About Serena Software
Serena Software provides solutions that orchestrate application delivery, IT operations and business processes for the Global 2000. Serena’s mission is to help enterprises orchestrate their world. Its 3,000 active enterprise customers, encompassing almost one million users worldwide, have made Serena the largest independent ALM vendor, and are now using Serena to orchestrate IT service management and many other processes.  Headquartered in Silicon Valley, Serena serves enterprise customers from 29 offices in 14 countries. Serena is a portfolio company of Silver Lake Partners, the leader in private investments in technology-enabled industries. For more information on Serena, visit http://www.serena.com.

Media Contact:
Cathy Wright
Kulesa Faul for Serena Software
cathy@kulesafaul.com

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