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St Albans, UK - Jan 23, 2012 - Serena Software, the leader in orchestrated application development, IT and business processes, today announced the appointment of Matthias Mueller-Wolf as Managing Director Central Europe in order to support its delivery of orchestrated service management (ITSM) and application lifecycle management (ALM) solutions to enterprise organisations.
Mueller-Wolf, previously Geschäftsführer, GM at Plaut Deutschland, brings over 15 years of industry experience to Serena. He has previously held roles at Oracle and SAP. As Managing Director Central Europe, he will be instrumental in Serena’s expansion of its operations within the region as well as supporting existing customers. Mueller-Wolf’s experience in the software application industry and solution sales will be integral to developing and supporting a strong growth strategy for the business.
Serena’s ITSM and ALM solutions enable enterprises to automate strategic IT processes, and increase efficiency. On the ITSM side, help desk requests can be responded to more quickly, whereas for ALM, application changes can be delivered and released out to the business faster.
Commenting on his new role, Mueller-Wolf said, “Serena’s recent move into the ITSM market allows businesses to take advantage of the process orchestration capabilities that Serena has perfected in helping application lifecycle customers. Companies looking to improve the efficiency of their ITSM systems need to examine the underlying processes they use in order to understand where bottlenecks are developing. Using Serena’s orchestrated approach to ITSM can help drive productivity by bridging the gaps in the overall process by making aspects of it easier to manage. By considering the ITSM process as a whole, businesses will find it easier to streamline it in order to provide faster results. I am excited to be working in this area of the market in my role at Serena.”
“The addition of Matthias to the team will be extremely beneficial to growth in Central Europe,” said Eric Driffort, VP EMEA at Serena. “His extensive experience in the industry will be an asset to the company and will help to drive future sales in the region. His appointment strengthens our strategy to increase the number of Central European businesses adopting Serena’s orchestrated approach to ITSM and ALM to bring the IT department closer to the rest of the business and ensure that their overall process is more efficient.
About Serena Software
Serena Software provides solutions that orchestrate application delivery, IT operations and business processes for the Global 2000. Serena’s mission is to help enterprises orchestrate their world. Its 3,000 active enterprise customers, encompassing almost one million users worldwide, have made Serena the largest independent ALM vendor, and are now using Serena to orchestrate IT service management and many other processes. Headquartered in Silicon Valley, Serena serves enterprise customers from 29 offices in 14 countries. Serena is a portfolio company of Silver Lake Partners, the leader in private investments in technology-enabled industries. For more information on Serena, visit http://www.serena.com.
Mark Kember / Kathryn Pheby
Goode International for Serena Software
Tel: +44 (0)1491 873 323