Analyst Acclaim for Serena


Forrester Wave for Application Lifecycle Management


"Serena has made impressive advances at both the individual tool and the suite level. Central to its product strategy is "orchestration," a vision of ALM as an ongoing, rhythmic activity."

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Gartner Magic Quadrant for Application Development


"Serena is one of the few in the ALM space to also extend to service management and release management enabling a more true ALM experience rather than the isolated AD life-cycle that most vendors provide."

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Bloor Research

"... one of the few companies supporting mainframe applications as equal partners in the process, along with Linux and Windows applications."



Info-Tech Agile ALM Vendor Landscape


"Serena provides all the ALM tools, packaged within a powerful process orchestration engine. It is the complete ALM package controlled by a complete business process engine."

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EMA Impact Brief

"... Serena has distinguished itself in a crowded IT management marketplace with a unique breadth of vision ..."

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OVUM: “A Process-Driven Approach to Orchestrating ITSM”

"... Serena Service Manager's process-oriented approach offers a degree of transparency, tailorability, and ease of adoption that will make it popular ..."

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Ptak/Noel Commentary

"Serena builds and delivers solutions that provide quick time-to-value, which is what customers want and need. They have one of the more complete implementations... Serena's solutions make a powerful advance in the right direction."

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OVUM: “Orchestrating Mainframe and Distributed SCCM and Release Management”

"From its heritage as a provider of change management solutions on the mainframe, Serena has advanced its approach forward with an approach that utilizes orchestration so that change management becomes a process by which organizations can more readily respond to changes in their competitive environment."



OVUM Software Lifecycle Management Technology Audit

"Serena is evolving into a vendor of ALM solutions that are based on a process orchestration engine. It is also... developing a unique release management solution that extends into orchestrating software deployment."



IDC: Automate to Thrive

"Serena's strengths lie in a broad set of end-to-end ALM solutions, a flexible process-based platform with strong workflow, configurable products, intuitive user interface, evolving process, requirements and project support for agile and relevant application life-cycle management areas, and accelerators to facilitate deployment and adoption."