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Serena On Demand's multi-tenanted architecture helps us pass on additional cost benefits of leveraging a shared infrastructure while ensuring that your organization's data, processes, configurations, integrations and dashboards are kept completely segregated from those of other organizations. Each customer implementation is allocated a dedicated namespace that is highly secure. The On Demand environment is extremely fault-tolerant and leverages clustering, vertical scaling and load balancing techniques to optimize user load.
Serena On Demand Architecture